New Card Payment Gateway

Over the last few months we’ve been working on improving our billing infrastructure. As a result of this, we have switched our payment processor from WorldPay to Braintree.

This brings a few advantages to our users.

Remote Credit Card storage

Security is key. Especially when it comes to your credit card details. We used to store your details on our client system, which is PCI-DSS certified, but we’ve decided to take it one step further and store the details with the payment processor directly, so that we only store the last 4 digits of your card on our systems.

3D Secure issue

Some of our EU customers have reported an issue with 3D secure, resulting in their payments getting declined by our fraud check. As a result, they had to go through the WorldPay payment page and enter their details manually every time. This has now been resolved.

Automatic Payments

On vacation? Forgot to renew your server before leaving? No worries! With our new payment gateway we’re able to handle automated payments. This was possible to an extent in the past with selected cards but has now been rolled out to all clients. The system will now charge the card stored in your account 3 days before the due date.

If you don’t want to take advantage of automated payments, just open a ticket via the client area and we’ll disable this on your account.

We hope you’re as excited by these updates as we are. If you have any other questions regarding these updates or anything else, please don’t hesitate to get in touch.

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